A Culture of Understanding

What we've got here is failure to communicate.  - Cool Hand Luke Communication is complex. We receive information from words, tone, inflection, pacing and silence of another. Communication can get tricky when we speak to someone who has a different gender, culture, socio economic status, religion and political affiliation than our own, specifically if we … Continue reading A Culture of Understanding

The Simple Act of Listening

I knew that the simple act of listening, in an empathic way, could have a profound effect. - Sophie Andrews One of the intentions of Council Practice is to Listen from the Heart. This beautiful intention, as simple as it sounds, is rarely done. In our day to day lives rarely do we stop what … Continue reading The Simple Act of Listening